FAQ

Since we print and ship fast, we do not sew our banners. Running freshly printed banners through sewing machines causes scratching. Therefore, we fold the edges of the banners (approx 1 inch) and hem them using very strong banner tape.

Yes, we offer the the option of requesting a design proof. Note: If you order a Sign or Banner and request a "Design Proof" but do not respond to our "Design Proof" e-mail within 2 business days, the order will be printed as is and shipped.

Yes we do. Our Online Banners and Custom Banners all have Double-sided Banners available.

All of our banners are digitally printed at high-quality on 13 ounce premium durable vinyl cloth. This is a very strong fabric with superb outdoor dependability.

Yes, we do. Please contact us for custom sizes.

Yes we do, please contact us for more information.

We accept Visa, MasterCard, American Express and Discover.

All orders are confirmed automatically via e-mail within a few minutes of your order. If you do not receive an e-mail, please contact us.

1. The "Coupon Code Box" is located in the shopping cart as well as on our 'One Page Checkout'.

2. The "Coupon Code" must be used at the time order is completed. Customer can not ask us to apply the discount after the order.

3. The "Coupon Code" is valid through the expiration date and can be used numerous times by you or people referred by you.

4. Only one "Coupon Code" may be used per order.

Our shopping cart uses cookies to keep track of your order. Please make sure that cookies are enabled on your Web Browser (Internet Explorer, Netscape Navigator, etc.). Please note that certain internet security software such as Norton Antivirus, Norton Internet Security and other firewall/anti-pop-up programs can interfere with ordering. We recommend that you temporarily disable them (right click on the icon on your taskbar and select disable) and then try to order again. It might also be necessary to delete the temporary internet files and cookies after making these changes.

Please send us an e-mail with the changes you would like to make. Include a phone number where you can easily be reached. Changes can only be made if your sign or banner has not been printed yet.

Once your order has been shipped, we'll send you a tracking/confirmation number to track your package on the internet. Tracking numbers are normally activated within 24 hours. You can track your orders and learn more about the shipping methods by visiting the following websites:

USPS (Use confirmation number) - www.usps.com

UPS (Use Tracking number) - www.ups.com

We currently offer several methods of shipping to the US.

You will see all available methods in the shopping cart (State/Zip Required) as well on our 'One-Page Checkout'.

Note for all Shipping Methods: Double-Check your Address with the USPS website. If your address is not verified by USPS, we will not be responsible if your package is lost or returned to us. Please click here to double-check your address on the USPS website.

We are not responsible if your package is late, lost, or damaged by the shipping carrier. A tracking/confirmation number will be e-mailed to you once your package has been shipped. If you have any questions about the delivery of your package, please contact the correspoding shipping carrier.

We ship anywhere in the U.S. If you have an APO address, please contact us before placing your order. We are not responsible for USPS or UPS delays or errors.

Alaska and Hawaiian Residents: UPS Ground is not available for Alaska and Hawaiian Residents. Available shipping methods are USPS Express Mail and USPS Priority Mail. For Banners over 7 feet in height contact us for special shipping arrangements.

Note: Please visit the USPS or UPS websites for more information.

USPS (United States Postal Service) - www.usps.com

UPS (United Parcel Servce) - www.ups.com

Click here for our Privacy Statement.

Please call our Toll-free Number (877) 587-4467 before coming to our shop to arrange pickup date and time.

1DayBanner.com is located in Santa Ana, California.

Nearby counties and cities include: Orange County, San Diego County, Los Angeles County, Riverside County, San Bernardino County, Ventura County, Aliso Viejo, Anaheim, Brea, Buena Park, Costa Mesa, Cypress, Dana Point, Fountain Valley, Fullerton, Garden Grove, Huntington Beach, Irvine, La Habra, La Palma, Laguna Beach, Laguna Hills Laguna Niguel, Laguna Woods, Lake Forest, Los Alamitos, Mission Viejo, Newport Beach, Placentia, Rancho Santa Margarita, San Clemente, San Juan Capistrano, Santa Ana, Seal Beach, Stanton, Tustin, Villa Park, Westminster and Yorba Linda.

Our address is:

1DayBanner.com
1636 East Edinger Ave, Suite B
Santa Ana, CA  92705

Please click here to go to our Contact page.

If a package that was sent to a customer address has been returned by the carrier for any reason, and the customer still wants to receive it, normal shipping cost will apply. Returned packages will be kept for 90 days and will be disposed thereafter.

Return Policy: We offer a 100% Guarantee that our signs and banners are delivered defective free. If you believe your sign or banner is defective upon receiving your order, please Complete Our Return Request Form within 24 hours from the time of delivery to receive a "Return Authorization Email". Packages returned without a "Return Authorization Code" will be rejected and returned to the sender. Upon receiving the "Return Authorization Email", the order must be returned by the next business day and the "Tracking Number must be emailed to us the same day. The customer is responsible for return shipping cost. If we determine the sign(s) or banner(s) is defected because of our error, we will reprint the design and ship it using USPS Priority Mail at our cost regardless of the original shipping method as soon as possible. No refund is issued and the customer is responsible for any shipping method upgrade.

Cancellation Policy:
We print and ship our signs/banners fast. If you decide to cancel your order, please contact us ASAP.
A) If you cancel your order for any reason and it has not been printed yet, we will deduct 25% of the purchase price as our cancellation fee and will refund the balance plus the entire shipping cost (if any).
B) If your order has been already printed, only the shipping cost will be refunded (if any).
C) If your order has not been completed for any reason by you and you do not respond to our emails or phone calls within 90 days from our first contact, the order will be cancelled. We will deduct 25% of the purchase price as our cancellation fee and will refund the balance plus the entire shipping cost (if any).

All credits will be placed on the credit card used for the original purchase. Please allow 1-2 billing cycles for the credit to appear on your statement.

California residents pay applicable Sales tax.

In order to hang a banner properly in OPEN SPACE, please follow the instructions below. They are essential to maximize the lifespan of your banner:

1) Do not attach rope directly to the grommet holes.This will place too much pressure on the banner.Instead, attach a metal ring or snap hook to every grommet (Top and Bottom of the Banner).

2) Depending on the size of the banner, run a steel cable or industrial grade rope through all of the rings on top and bottom. Tie each ring to the rope with a plastic cable tie.

3) Attach top and bottom ropes together at both ends of the banner.

4) We strongly recommend Wind Slit cuts for banners hanging between poles or trees.

5) Do not use only the top grommets to hang your banner. Banners need to be secured both from top and bottom

Installing a Vinyl Banner on a Wall

Use 1/4" Braided nylon rope - working load limit at least 124 lb.

Installing a Vinyl Banner in an Open Area

Use 3/8" Braided nylon rope - working load limit at least 278 lb. (or higher)

Please call if you have any questions.

You should NOT fold vinyl banners, roll them.

Do not throw the shipping box away, save it to store your vinyl banner for future use. This will help keep it clean and in good condition.

If your vinyl banner is dirty, wash it with regular soap and water. You can also use Windex or other window cleaning solution.

Dry your vinyl banner using a towel.