We offer a 100% Guarantee that our signs and banners are delivered defective free. If you believe your sign or banner is defective upon receiving your order, please complete the form below within 24 hours from the time of delivery to receive a "Return Authorization Email". Packages returned without a "Return Authorization Code" will be rejected and returned to the sender. Upon receiving the "Return Authorization Email", the order must be returned by the next business day and the "Tracking Number must be emailed to us the same day. The customer is responsible for return shipping cost. If we determine the sign(s) or banner(s) is defected because of our error, we will reprint the design and ship it using USPS Priority Mail at our cost regardless of the original shipping method as soon as possible. No refund is issued and the customer is responsible for any shipping method upgrade.
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